RetailerOS

The operating system
for your retail counter.

Billing, inventory, schemes, repairs, customer credit and WhatsApp receipts — one system that quietly runs everything happening behind the counter. Built in India, for consumer electronics retail — mobiles, appliances, ACs, TVs, laptops and everything else you sell by serial number.

✓ No card required ✓ 10-min setup ✓ Hindi support
What changes at the counter
Day-end
closes itself — sales, stock
and cash already agree
Instant
bill on the customer's
WhatsApp as they pay
Every unit
tracked by IMEI or serial,
purchase to sale
Every scheme
tracked against the brand
target as you bill
Modules

One login. Your whole shop connected.

Bill the customer, and inventory updates. Mark a repair done, and the customer ledger updates. Run a scheme, and reports update. Every module talks to the others — the way it should have all along.

Billing
Today
₹13.3L
Bill #24 sent
+91 98••• 6743 · WhatsApp ✓

Sales Desk · 30-second bills

Scan, sell, print thermal, send on WhatsApp. GST + IMEI captured automatically.

Khaata
Customer Credit · Today
Ramesh Bhai ₹4,200
Sunita Devi
Asif Khan ₹8,700
Mehul Jain

From notebook to system.

Khaata that doesn't break — partial payments, reminders, audit trail.

Schemes
₹0K
scheme cashback tracked
this month · example store
📱
%
₹

Schemes, automated.

Applied at billing — no spreadsheets.

Service
Drop-off
RP-021
iPhone 13 · screen
RP-024
Vivo · battery
In progress
RP-018
Realme · charging
Ready
RP-015
OnePlus · speaker

Repair desk

Status to customer on WhatsApp, automatically.

Inventory
Live IMEI capture Live
358240·••·12✓ in
358241·••·47✓ in
358242·••·08✓ sold
358242·••·63✓ in
358243·••·21✓ in
358240·••·12✓ in
358241·••·47✓ in
358242·••·08✓ sold
358242·••·63✓ in
358243·••·21✓ in

Live IMEI ledger

Every phone tracked from scan to sale.

Reports
₹0
sales this month · example store

Reports & analytics

Sales · stock · schemes · profit — daily.

Just six of twenty-three. Keep scrolling for the full system.
See all modules ↓
The full system

Every module. One login.

RetailerOS · Modules
  • Free
  • Growth
  • Pro

Billing and stock7

  • Sales Desk
  • Invoices
  • Inventory
  • Purchase Orders
  • Pricing rules
  • Cash Register
  • Expenses

Phones, appliances and service4

Customers5

Money and people3

Multi-store and platform7

Who it's for

Made for the shop you actually run.

Why RetailerOS

Generic billing software was never built for an electronics counter.

Accounting tools and general-purpose POS can print a GST invoice. They can't track a unit by its serial number, reconcile a brand scheme claim, or hold a service job. Whether you sell phones, air conditioners, refrigerators, televisions or laptops, here is the honest, line-by-line comparison.

What a consumer electronics counter actually needs, day to day — phones, appliances, ACs, TVs and IT.
The job on your counter Generic billing &
accounting tools
RetailerOS
GST-compliant invoicingThe part every tool gets right✓✓
Serial & IMEI trackingEvery unit — handset, AC, fridge or laptop — purchase through warranty✕✓
Brand scheme reconciliationHandset, appliance and IT brand cashback claims✕✓
Repairs & service jobsPhone repair, AC servicing, appliance callouts✕✓
Customer khaataRunning credit ledger, per customerPartial✓
WhatsApp bill deliveryReceipt on the customer's phone, automaticallyAdd-on✓
Pre-booking & inquiriesHold a launch model against a deposit✕✓
Your own online storeCustomers browse and order from your shop onlineVaries✓
Hindi & regional labelsEvery screen, set per staff memberPartial✓

Comparison reflects the standard configuration of general-purpose billing and accounting software commonly used by Indian retailers. Capabilities of individual products vary.

01

Built in India, for India

Hindi labels on every screen, GST-ready invoices, IMEI tracking baked in, and brand schemes handled the way Indian retailers actually claim them — not bolted on as an afterthought.

02

The counter, not the desk

Ten-minute setup, no IT team. Runs on slow 2G without complaint. Every keystroke is optimised so your fastest billing hand never has to leave the keyboard.

03

No double-entry. Ever.

Inventory, khaata, schemes, WhatsApp receipts, daily reports — every screen agrees automatically. Nobody has to copy-paste a single number across spreadsheets at 9 PM.

04

Free, without the cliff

50 bills a month, free forever. No card upfront and no time limit on the free tier. Your shop runs on Free as long as it needs to.

Multi-store

Running more than one store?

Three stores connected through the cloud to one RetailerOS dashboard

Yes — RetailerOS runs multiple stores from one login. Each location keeps its own stock, staff, cash register and invoice numbering, while you get a single owner's view across all of them. On Pro, your first store is ₹7,499/month and every additional store is ₹3,999/month — so two stores come to ₹11,498/month. Pro includes 5 staff logins (owner included) at your first store. A Pro company with more than one store is a Pro chain: each extra store runs either as a Pro store, with 3 more staff logins, or on a Growth store licence with Growth's limits — the same price either way.

One dashboard, every location

Today's revenue, tasks and quick actions across all your stores on a single executive home screen — instead of phoning each counter at closing time.

Stock held per location

Brands, product lists, stock levels and inward/outward movement are tracked separately for each store, so you always know what is sitting where.

Approve discounts remotely

Dynamic pricing rules protect your margin, and a staff member at any counter can raise a discount request for you to approve from wherever you are.

Staff, shifts and commission per store

Employee profiles, attendance, shifts and commission tracking are kept per location, with configurable team roles set store by store.

Separate cash close per counter

Each store opens its own shifts, closes its own day and reconciles its own collections — so a mismatch is traceable to one counter, not the whole business.

Store-level invoice settings

Taxes, invoice numbering series, print templates and team roles are configured per store, keeping each location's GST paperwork clean and independent.

Compare store performance

Sales trends, staff leaderboards and scheme ROI dashboards let you see which location is pulling ahead and which one needs attention this month.

Search an IMEI across every store

Find any handset's full chain of custody no matter which location took it in — so a customer walking into the wrong branch is still your customer.

Pro

Staff see only their own store

Tie a team member to one store and they see only that store's stock, sales, bills and customers. You and your head office see every store.

Pro

Stock transfers from head office

Your head office moves stock and staff between stores, and each branch receives the transfers sent to it — no phone calls, no paper slips.

Pro

How a Pro chain works

More than one store on one GST number? Run them as a Pro chain.

  1. One head office on ProYour first store is the head office. Each branch runs on its own Pro or Growth store licence, at ₹3,999 a month either way.
  2. Head office sees every storeThe owner and head office see every store. A person tied to one branch sees only that branch: its stock, sales, bills and customers.
  3. Head office moves stock and staffStock transfers and staff moves are made by the head office; each branch receives the transfers sent to it.
  4. Customers stay with their storeA customer belongs to the store that added them, unless the head office shares them with the whole group.
  5. A different GST number is a separate companyEach GSTIN is its own company with its own plan and books. One owner can run several and switch between them after signing in.
What each plan gives a multi-store owner.
Multi-store capability Free Growth Pro
Stores included111 + add more
Extra stores✕✕₹3,999/mo each
Bills per month50750Unlimited
Staff logins included33(owner included)5 + 3 per extra store(owner included)
Brand promoter logins✕UnlimitedUnlimited
Unlimited customer & IMEI history✓✓✓
Stores module — stock & performance by location✕✕✓
Per-store staff, shifts & commission✕✕✓
Remote discount approvals✕✓✓
Cross-store performance reports✕✕✓
Cross-store IMEI search✕✕✓

How many stores can I manage on one account?

Free and Growth each cover one store. Pro includes one store at ₹7,499/month, and every additional store is ₹3,999/month, with no upper limit. Running a larger chain? Talk to us about a custom rollout.

Do I pay extra for staff logins when I open a store?

No. Pro includes 5 staff logins (owner included) at your first store, and every store you add brings 3 more — a 15-store group gets 47. More staff logins available as an add-on.

Do I need a separate login for each store?

No. One owner login reaches every location, and the owner and head office see every store. Staff tied to one store see only that store: its stock, sales, bills and customers.

Can each store have its own invoice numbering?

Yes. Taxes, invoice numbering series and print templates are store-level settings, so each location issues its own clean GST-compliant series.

I own two businesses with different GSTINs. Can they share one account?

Each GSTIN is its own company with its own books, so each has its own plan. You can own several companies on one mobile number and choose which one to open when you sign in.

Can I find a handset if another branch sold it?

Cross-store IMEI search comes with Pro. On Free and Growth, IMEI chain-of-custody tracking works fully within your single store. Compare the plans →

Pricing

Simple, transparent pricing for Indian retailers.

Built specifically for mobile and electronics retail. Start free, scale only when you genuinely outgrow it — no contract, no minimums.

Free

Replace the paper register. Run a real counter.

₹0 forever

No card required · upgrade any time

50bills/mo 3staff logins 1store ∞customers & IMEI
  • Core modules — Sales Desk · Invoices · Inventory · Clients, plus dashboard & settings
  • Unlimited customer khaata history
  • Unlimited IMEI records, kept forever
  • GST-compliant invoices
  • Community + in-app knowledge base
Get Started Free
Recommended

Growth

Everything one counter needs, run properly.

₹11,397 / 3 months

₹3,799/month ₹3,999 · save ₹600 · + 18% GST

750bills/mo 1store ∞customers & IMEI ∞promoter logins 3staff logins (owner included)
  • Everything in Free, plus:
  • IMEI Tracker · Schemes · Repairs · Claims
  • Cash Register · Expenses · Purchase Orders
  • Inquiries · Pre-booking · Promoters
  • Reports · Staff · Finance · Pricing
  • 14-day free trial
  • 200 WhatsApp messages / mo
  • Unlimited brand promoter logins
  • More staff logins available as an add-on
  • Email 48h SLA + in-app chat
Choose Growth

Pro

For busy stores, with more stores whenever you open them.

₹21,372 / 3 months · first store

₹7,124/month ₹7,499 · save ₹1,125 · + 18% GST

+ ₹11,397 per additional store / 3 months (₹3,799/month)

With 2 stores: ₹32,769 / 3 months (₹10,923/month) · save ₹1,725

∞bills/mo 1+stores ∞customers & IMEI ∞promoter logins 5staff logins (owner included) + 3 per extra store
  • Every module — everything in Growth, plus:
  • Marketing · Stores · Marketplace · Integrations · Automation
  • 14-day free trial
  • Unlimited bills — no caps, no packs
  • Cross-store stock, staff and reporting
  • 2,000 WhatsApp messages / mo
  • Unlimited brand promoter logins
  • More staff logins available as an add-on
  • Priority 12h email + WhatsApp + phone callback
Work out the price for your stores → Choose Pro

Staff and promoter logins. Staff are managers, accountants and counter/sales staff, with attendance and payroll. Each brand promoter sells only their own brands (up to 3); no attendance or payroll — for team members you manage, use staff logins.

Running a larger chain, or need a custom rollout across cities? Talk to us →

Free plan forever, no card needed Hindi and 3 more languages on every screen GST-compliant invoices, every plan

Pricing proposal4 pages · plans, rates, store examples & terms — ready to share with your partners or management Download PDF

Add-ons

Stretch your plan, don't upgrade it.

Available on Growth and Pro. Cancel any time, charged pro-rata.

Extra store locationPro plan · per store, per month · runs as a Pro store (3 more staff logins) or on a Growth store licence ₹3,999/mo
More staff loginsavailable as an add-on Ask us
Extra bills250-bill pack · for festival spikes ₹499 / pack
Extra WhatsApp messages500-message pack ₹249 / pack
Dedicated WhatsApp numberyour own WABA number ₹1,499/mo
Extra storagestorage plans · coming soon Soon
Claim recovery, done for youwe file your scheme & warranty claims with brands · coming soon ₹2,499/mo
Questions & Answers

Before you decide.

  1. Q1

    Are taxes included in these prices?

    All listed prices exclude 18% GST per Indian regulations. Every invoice shows base price and GST clearly, ready to file.

  2. Q2

    Can I cancel any time?

    Yes — request it from Settings → Plan & billing in the app, any time. Your plan stays active until the end of the billing period. No charge for the next cycle.

  3. Q3

    Can I switch plans mid-cycle?

    Request the change from Settings → Plan & billing. Upgrades take effect immediately and we pro-rate the difference. Downgrades take effect at the start of your next billing period.

  4. Q4

    Is there a free trial?

    Growth and Pro come with a 14-day free trial, which you start from Settings → Plan & billing in the app. Free has no time limit and needs no card.

  5. Q5

    What if I close a store?

    Remove its licence and the unused days are credited to your account automatically.

  6. Q6

    What if I exceed my plan's bill limit?

    We won't block your billing. You'll see a friendly prompt to upgrade or buy add-ons. No surprise overage charges.

  7. Q7

    Do you offer refunds?

    Quarterly and annual plans get a pro-rated refund within the first 30 days, no questions asked. Email us from your registered address.

  8. Q8

    What is the difference between staff and promoter logins?

    Staff are managers, accountants and counter/sales staff, with attendance and payroll. Growth and Pro include unlimited brand promoter logins. Each brand promoter sells only their own brands (up to 3); no attendance or payroll — for team members you manage, use staff logins. More staff logins available as an add-on.

What "connected" actually means

One bill. Five updates. Zero data entry.

Ring up a sale on the Sales Desk. Watch what RetailerOS does in the next four hundred milliseconds — without anyone asking it to.

Inventory
−1 iPhone 15 Pro · IMEI 358240·••·12 marked sold
Schemes
Vivo trade-in cashback ₹1,200 applied · auto-claim queued
Khaata
Ramesh's ledger updated · ₹0 due
WhatsApp
Receipt delivered +91 98••• 6743 · 0.4s
Reports
Today: ₹13.3L · 21 bills · +14% w/w

All five updates land in 0.4 seconds. No one has to ask.

See it run on your counter in 10 minutes.

Free forever — up to 50 bills/month. No card. No setup call required.

Why retailers switch

What changes, counter by counter.

Customer

Jeevan Mobiles runs on RetailerOS.

Billing, IMEI stock and brand schemes for a growing mobile phone retailer, on one platform.

A two-counter phone shop

Every evening went on matching IMEIs to invoices. With every handset billed against its IMEI, the day closes with the matching already done.

A single-counter store

Customers chased old bills on WhatsApp. Now the bill reaches their WhatsApp the moment they pay — and it is there whenever they need it.

A four-counter electronics store

Brand schemes lived in a separate Excel sheet, reconciled every Sunday. Now every scheme sale is tagged at billing and the claims list builds itself.

The three cards above are illustrative examples of how retailers use RetailerOS.

Getting started

Live on your counter today.

  1. Creating a RetailerOS account on a phone with a mobile number and shop name

    Sign up free

    Your mobile number and your shop’s name. No card, no setup call.

  2. Spreadsheets, accounting exports and invoices flowing into the RetailerOS dashboard on a laptop

    Bring your data

    Moving from Tally, Vyapar or spreadsheets? We bring your inventory and khaata over for you.

  3. A RetailerOS billing counter showing a bill created, a printed receipt and payment successful

    Bill your first customer

    First counter set up in about 10 minutes. Add staff, schemes and stores when you’re ready.

Ready when you are

Take the busywork off your counter.
Keep the customers.

Free forever, up to 50 bills/month. No card. Set up your first counter in under 10 minutes — we'll bring your inventory and khaata over for you.

✓ No card required ✓ Hindi support ✓ Migrate from Tally / Vyapar / spreadsheets