Talk to a real person. On WhatsApp.
Stuck on a bill, a login or a GST question? Message the RetailerOS team on WhatsApp at +91 88849 72272 and we reply within 4 hours, 10 AM–7 PM IST. You can also email support@khoshasystems.com.
Ways to reach us
Replies within 4 hours, 10 AM–7 PM IST. Send a screenshot if something looks wrong; it helps us fix it faster.
Support inbox
Replies within 48 hours. Best for detailed questions, invoices and anything with attachments.
Phone call back
Ask on WhatsApp
On Pro, ask for a call back on WhatsApp and we will ring you at a time that suits the shop.
Book a demo
See RetailerOS on your kind of counter and get your questions about plans and pricing answered.
Send us your question
Fill this in and WhatsApp opens with it ready. You just press send.
Find the answer yourself
Questions
How do I contact RetailerOS support?
Message us on WhatsApp at +91 88849 72272, or email support@khoshasystems.com. WhatsApp is fastest.
What are your support hours?
The team replies 10 AM–7 PM IST.
How quickly will I get a reply?
On WhatsApp, within 4 hours during support hours. By email, within 48 hours.
Can I get a phone call?
On the Pro plan, yes: ask for a call back on WhatsApp and we will ring you. On other plans, support is on WhatsApp and email.
Will RetailerOS ever ask for my OTP?
No. Never share your one-time password (OTP) with anyone, including someone who says they are from RetailerOS.
I am not a customer yet. Who do I talk to?
Book a 15-minute demo, or message us on WhatsApp with your questions about plans and pricing.
Other contacts
Privacy and data requests: privacy@khoshasystems.com
Security reports: security@khoshasystems.com
Legal: legal@khoshasystems.com
RetailerOS is a product of Khosha Systems, Bengaluru, India.
