Repairs on job cards, not on scraps of paper.
RetailerOS runs repairs on job cards — device intake, diagnosis, repair and customer handover — with the device's full IMEI or serial history one search away. Service billing goes out on GST invoices, with the receipt on the customer's WhatsApp.
Free for up to 50 bills a month · no card needed
What it handles
Job cards
Intake, diagnosis, repair and delivery, so no device sits untracked on the bench.
Device history
Search an IMEI or serial number to see the full history of that unit.
Warranty check
The unit's purchase and sale dates on its IMEI or serial record, so warranty is clear at intake.
Parts and purchasing
Stock levels, vendor orders and goods-received notes for spares.
Service billing
GST invoices for service work, with receipts on WhatsApp.
Customer records
Every customer's devices and repair history in one place.
Modules that matter here
Automation
Automatic WhatsApp follow-ups after every purchase, birthday wishes and timed campaigns that educate, upsell and bring customers back to your store.
Explore →Schemes
Brand scheme management for the retailer, not the brand: every Samsung, Vivo, Oppo and appliance scheme, your target vs achievement, incentive slabs and the claims you are still owed.
Explore →Marketing
Describe the offer and RetailerOS creates the banner or social post for you — festival sales, launches and brand offers, ready to share on WhatsApp.
Explore →Stores
Run every store from one owner login: stock, cash, staff and performance per location, with cross-store IMEI search. Pro includes 5 staff logins (owner included) + 3 per extra store.
Explore →Questions
What does a repair job card track?
Each job card follows the device from intake through diagnosis and repair to handover to the customer.
Can I see a device's past repairs?
Yes. Searching the IMEI or serial number shows that unit's full history.
Does RetailerOS file warranty claims with brands?
Not today. RetailerOS keeps each device's full IMEI or serial history, which is what a warranty claim needs. A done-for-you service where the RetailerOS team files warranty and scheme claims with brands is coming soon as an add-on.
Which plan includes repairs?
Repairs and Claims are on the Growth plan, Rs 3,999 a month for one store, and on Pro.
See it on a real counter
A 15-minute walkthrough on a weekday, or start free today and set it up yourself in about ten minutes.
