RetailerOS
Repair and service centres

Repairs on job cards, not on scraps of paper.

RetailerOS runs repairs on job cards — device intake, diagnosis, repair and customer handover — with the device's full IMEI or serial history one search away and brand warranty claims filed and tracked to settlement. Service billing goes out on GST invoices, with the receipt on the customer's WhatsApp.

Free for up to 50 bills a month · no card needed

What it handles

Job cards

Intake, diagnosis, repair and delivery, so no device sits untracked on the bench.

Device history

Search an IMEI or serial number to see the full history of that unit.

Warranty claims

File brand warranty claims and track them through to settlement.

Parts and purchasing

Stock levels, vendor orders and goods-received notes for spares.

Service billing

GST invoices for service work, with receipts on WhatsApp.

Customer records

Every customer's devices and repair history in one place.

Questions

What does a repair job card track?

Each job card follows the device from intake through diagnosis and repair to handover to the customer.

Can I see a device's past repairs?

Yes. Searching the IMEI or serial number shows that unit's full history.

Does RetailerOS file warranty claims with brands?

Yes. The Claims module tracks brand warranty claims from filing to settlement.

Which plan includes repairs?

Repairs and Claims are on the Shop plan, Rs 3,999 a month for one store, and on Chain.

See it on a real counter

A 15-minute walkthrough on a weekday, or start free today and set it up yourself in about ten minutes.