Zoho is built for every business. RetailerOS is built for electronics retail.
Zoho Books is cloud accounting with GST filing, and Zoho Inventory manages stock and orders; they share one account, and Zoho POS handles counter billing. Serial number tracking comes on higher plans. None of them is built for electronics retail: brand scheme tracking and repair job cards are not listed. RetailerOS puts the counter, IMEI tracking, schemes and repairs in one product.
Where each one is strong
Where Zoho Books & Inventory is strong
- Compliance-grade cloud accounting: GSTR-1 filed to the portal, e-invoicing, P&L and balance sheet
- A genuinely free Books plan for businesses under ₹25 lakh a year
- Strong online selling: Amazon, Shopify, WooCommerce and 40+ couriers
- Books, Inventory, POS, CRM and more in one Zoho account
Where RetailerOS goes further
- One product for the whole electronics counter, instead of three to set up and connect
- IMEI and serial tracking on every paid plan
- Brand schemes tracked against targets, with claims from the sales that earned them
- Repair and service job cards, from intake to handover
- Pre-booking for launches and WhatsApp follow-up sequences built in
- Priced per store, with 3 staff logins included in each
Side by side
| What you need | Zoho Books + Inventory | RetailerOS |
|---|---|---|
| Built forWhere the software starts from | Any business | Electronics retail |
| GST invoicing, e-invoice, e-way bill | ✓ | ✓ |
| GST returns filed from the software | ✓ | Summaries |
| IMEI / serial tracking | From ₹2,299/mo (Inventory Premium) | ✓ |
| Brand scheme tracking & claims | Not listed | ✓ |
| Repair job cards | Not listed | ✓ |
| WhatsApp bills & reminders | Paid message credits | ✓ |
| Several stores | Locations & branches by plan | ✓ |
| Online sellingAmazon, Shopify and more | ✓ | Your own online store |
| Products to buy | Books + Inventory (+ POS) | One |
Zoho details from zoho.com/in (Books, Inventory and POS pricing, feature and help pages), checked 28 September 2026.
Which should you choose?
Choose Zoho if
You sell a wide mix online and offline, need full cloud accounting, and do not deal in brand schemes or repairs.
Choose RetailerOS if
You run a phone, appliance or electronics counter and want schemes, repairs and IMEI history in one system.
Keep Zoho Books for the books
Some retailers keep their accounts in Zoho Books and run the counter on RetailerOS.
Questions
Does Zoho track IMEI numbers?
Yes, as serial number tracking: in Zoho Inventory from the Premium plan (₹2,299 a month, billed yearly), in Zoho Books from the Elite plan (₹4,999), and in Zoho POS from Standard (₹649 per location). Prices from zoho.com/in, checked 28 September 2026, excluding GST.
Does Zoho handle brand schemes or repairs?
Brand scheme claims and repair job cards are not listed on Zoho Books, Inventory or POS pages. RetailerOS includes both.
How much does Zoho cost?
Zoho Books runs from free (under ₹25 lakh revenue) to ₹7,999 a month; Zoho Inventory from free to ₹7,499; Zoho POS from free to ₹2,099 per location — billed yearly, excluding GST. A retail counter usually needs two of them.
Can I keep Zoho Books for accounts?
Yes. Many retailers keep their accountant on their existing books and run the counter on RetailerOS.
Try RetailerOS free
Free for up to 50 bills a month, with no card needed — run it alongside what you use today.
