NEW Built for Indian consumer electronics retail

The operating system
for your retail counter.

Billing, inventory, schemes, repairs, customer credit and WhatsApp receipts — one system that quietly runs everything happening behind the counter. Built in India, for consumer electronics retail — mobiles, appliances, ACs, TVs, laptops and everything else you sell by serial number.

No card required 10-min setup Hindi support
What changes for retailers on day one
11 hrs
saved per week, per counter
on day-end reconciliation
0.4s
from bill print to
WhatsApp delivered to customer
97%
drop in IMEI mismatches
at month-end audit
3 hrs
earlier shop close —
wrap up at 6 PM, not 9 PM
Modules

One login. Your whole shop connected.

Bill the customer, and inventory updates. Mark a repair done, and the customer ledger updates. Run a scheme, and reports update. Every module talks to the others — the way it should have all along.

Billing
Today
₹13.3L
Bill #24 sent
+91 98••• 6743 · WhatsApp ✓

Sales Desk · 30-second bills

Scan, sell, print thermal, send on WhatsApp. GST + IMEI captured automatically.

Khaata
Customer Credit · Today
Ramesh Bhai ₹4,200
Sunita Devi
Asif Khan ₹8,700
Mehul Jain

From notebook to system.

Khaata that doesn't break — partial payments, reminders, audit trail.

Schemes
₹0L
cashback & exchange
unlocked last month
📱
%

Schemes, automated.

Applied at billing — no spreadsheets.

Service
Drop-off
RP-021
iPhone 13 · screen
RP-024
Vivo · battery
In progress
RP-018
Realme · charging
Ready
RP-015
OnePlus · speaker

Repair desk

Status to customer on WhatsApp, automatically.

Inventory
Live IMEI capture Live
358240·••·12✓ in
358241·••·47✓ in
358242·••·08✓ sold
358242·••·63✓ in
358243·••·21✓ in
358240·••·12✓ in
358241·••·47✓ in
358242·••·08✓ sold
358242·••·63✓ in
358243·••·21✓ in

Live IMEI ledger

Every phone tracked from scan to sale.

Reports
0
tracked across our retailers · last 30 days

Reports & analytics

Sales · stock · schemes · profit — daily.

Just six of twenty-three. Keep scrolling for the full system.
See all 26 modules ↓
The full system

Twenty-six modules. One platform.

Every part of running a mobile retail shop, in one place — switchable without context loss.

  • Sales DeskCore POS billing — create bills, scan IMEIs, process payments, print receipts.
  • SchemesBrand and bank offer calculator across handset, appliance and IT brands — surfaces applicable discounts, cashback and EMIs during billing.
  • PricingMargin protection — dynamic pricing rules and remote discount approvals.
  • InvoicesGST-compliant document generator for tax invoices, credit notes, and proformas.
  • InventoryStock across every category you carry — phones, appliances, ACs, TVs, accessories — with brands, stock levels and inward/outward movement.
  • Serial & IMEI TrackerTrack every unit individually by serial number or IMEI — phones, ACs, refrigerators, TVs, laptops — with full chain of custody from purchase to warranty.
  • Purchase OrdersProcurement workflow — vendor orders and Goods Received Notes (GRN).
  • StoresMulti-store management — oversee inventory and performance across locations.
  • Clients (CRM)Customer relationship management — directories, purchase history, credit tracking.
  • MarketingBroadcast WhatsApp/SMS campaigns and build trigger-based automations.
  • Pre-bookingTake deposits and hold launch models for customers before stock lands.
  • Help / InquiriesWalk-in lead management — track customer requests, follow-ups, pre-booking deposits.
  • RepairsJob cards for repairs and service — phone repairs, AC servicing, appliance callouts — from intake through diagnosis to customer delivery.
  • ClaimsWarranty claim tracker for every category you sell — handsets, appliances, ACs and IT — from filing to settlement.
  • Cash RegisterDaily cash management — open shifts, close days, reconcile collections.
  • ExpensesDaily expense tracker and monthly budget management — replaces paper diaries.
  • PromotersManage brand-funded in-store promoters — attendance, targets and payouts.
  • StaffTeam management — employee profiles, attendance, shifts, commission tracking.
  • FinanceAccountant-facing day books, cash flow, ledgers, and GST return summaries.
  • ReportsBusiness intelligence — sales trends, staff leaderboards, scheme ROI dashboards.
  • Auth / OnboardingLogin, registration gateway, and store setup wizard.
  • Launcher (Dashboard)Executive home — today's revenue, tasks, quick actions.
  • SettingsStore-level configurations — taxes, invoice numbering, print templates, team roles.
  • AutomationTrigger-based workflows — automatic reminders, follow-ups and low-stock alerts.
  • IntegrationsConnect Busy, WATI, delivery partners and other third-party tools.
  • MarketplaceTwo-sided hub — B2B retailer trading board and a consumer-facing storefront.
Why RetailerOS

Generic billing software was never built for an electronics counter.

Accounting tools and general-purpose POS can print a GST invoice. They can't track a unit by its serial number, reconcile a brand scheme claim, or hold a service job. Whether you sell phones, air conditioners, refrigerators, televisions or laptops, here is the honest, line-by-line comparison.

What a consumer electronics counter actually needs, day to day — phones, appliances, ACs, TVs and IT.
The job on your counter Generic billing &
accounting tools
RetailerOS
GST-compliant invoicingThe part every tool gets right
Serial & IMEI trackingEvery unit — handset, AC, fridge or laptop — purchase through warranty
Brand scheme reconciliationHandset, appliance and IT brand cashback claims
Warranty claim filingQueued and tracked through to settlement
Repairs & service jobsPhone repair, AC servicing, appliance callouts
Customer khaataRunning credit ledger, per customerPartial
WhatsApp bill deliveryReceipt on the customer's phone, automaticallyAdd-on
Pre-booking & inquiriesHold a launch model against a deposit
B2B stock marketplaceBuy and sell stock with nearby dealers
Hindi & regional labelsEvery screen, set per staff memberPartial

Comparison reflects the standard configuration of general-purpose billing and accounting software commonly used by Indian retailers. Capabilities of individual products vary.

01

Built in India, for India

Hindi labels on every screen, GST-ready invoices, IMEI tracking baked in, and brand schemes handled the way Indian retailers actually claim them — not bolted on as an afterthought.

02

The counter, not the desk

Ten-minute setup, no IT team. Runs on slow 2G without complaint. Every keystroke is optimised so your fastest billing hand never has to leave the keyboard.

03

No double-entry. Ever.

Inventory, khaata, schemes, WhatsApp receipts, daily reports — every screen agrees automatically. Nobody has to copy-paste a single number across spreadsheets at 9 PM.

04

Free, without the cliff

50 bills a month, free forever. No card upfront and no 14-day timer on the free tier. Your shop runs on Free as long as it needs to.

Multi-store

Running more than one store?

Yes — RetailerOS runs multiple stores from one login. Each location keeps its own stock, staff, cash register and invoice numbering, while you get a single owner's view across all of them. On Chain, your first store is ₹7,499/month and every additional store is ₹3,499/month, with a minimum of two — so a two-store chain starts at ₹10,998/month — and every store brings 3 staff logins with it, at no extra charge. Consolidating always costs less than running separate accounts.

One dashboard, every location

Today's revenue, tasks and quick actions across all your stores on a single executive home screen — instead of phoning each counter at closing time.

Stock held per location

Brands, product lists, stock levels and inward/outward movement are tracked separately for each store, so you always know what is sitting where.

Approve discounts remotely

Dynamic pricing rules protect your margin, and a staff member at any counter can raise a discount request for you to approve from wherever you are.

Staff, shifts and commission per store

Employee profiles, attendance, shifts and commission tracking are kept per location, with configurable team roles set store by store.

Separate cash close per counter

Each store opens its own shifts, closes its own day and reconciles its own collections — so a mismatch is traceable to one counter, not the whole business.

Store-level invoice settings

Taxes, invoice numbering series, print templates and team roles are configured per store, keeping each location's GST paperwork clean and independent.

Compare store performance

Sales trends, staff leaderboards and scheme ROI dashboards let you see which location is pulling ahead and which one needs attention this month.

Search an IMEI across every store

Find any handset's full chain of custody no matter which location took it in — so a customer walking into the wrong branch is still your customer.

Chain
What each plan gives a multi-store owner.
Multi-store capability Free Shop Chain
Stores included112 min.
Extra stores₹3,499
Bills per month50750Unlimited
Staff logins included333 per store
Unlimited customer & IMEI history
Stores module — stock & performance by location
Per-store staff, shifts & commission
Remote discount approvals
Cross-store performance reports
Cross-store IMEI search

How many stores can I manage on one account?

Free and Shop each cover one store. Chain starts at two: the first store is ₹7,499/month and every additional store is ₹3,499/month, with no upper limit. Running a larger chain? Talk to us about a custom rollout.

Do I pay extra for staff logins when I open a store?

No. Every store you add includes 3 staff logins automatically — a 15-store group gets 45 logins at no extra charge. You only pay per login if a single store needs more than three.

Do I need a separate login for each store?

No. One owner login reaches every location. Staff are given their own accounts with roles configured per store, so a counter assistant sees only what they need to.

Can each store have its own invoice numbering?

Yes. Taxes, invoice numbering series and print templates are store-level settings, so each location issues its own clean GST-compliant series.

Can I find a handset if another branch sold it?

Cross-store IMEI search comes with Chain. On Free and Shop, IMEI chain-of-custody tracking works fully within your single store. Compare the plans →

Pricing

Simple, transparent pricing for Indian retailers.

Built specifically for mobile and electronics retail. Start free, scale only when you genuinely outgrow it — no contract, no minimums.

Free

Replace the paper register. Run a real counter.

₹0 forever

No card required · upgrade any time

50bills/mo 3staff logins 1store customers & IMEI
  • 7 modules — Sales Desk · Invoices · Inventory · Clients, plus dashboard & settings
  • Unlimited customer khaata history
  • Unlimited IMEI records, kept forever
  • GST-compliant invoices
  • Community + in-app knowledge base
Get Started Free
Recommended

Shop

Everything one counter needs, run properly.

₹3,799 / month

Billed quarterly · ₹11,397 + 18% GST · save ₹600

750bills/mo 3staff logins 1store customers & IMEI
  • 20 modules — everything in Free, plus:
  • IMEI Tracker · Schemes · Repairs · Claims
  • Cash Register · Expenses · Purchase Orders
  • Inquiries · Pre-booking
  • Reports · Staff · Finance · Pricing
  • 200 WhatsApp messages / mo
  • Email 48h SLA + in-app chat
Start 14-Day Trial

Chain

For owners running two or more stores.

₹7,124 / month · first store

+ ₹3,324/mo for each additional store

Minimum 2 stores: ₹10,448/mo, billed ₹31,344 a quarter + GST · save ₹1,650

bills/mo 3logins per store 2+stores customers & IMEI
  • All 26 modules — everything in Shop, plus:
  • Stores · Marketing · Marketplace · Integrations
  • Automation · Promoters
  • Unlimited bills — no caps, no packs
  • Cross-store stock, staff and reporting
  • 2,000 WhatsApp messages / mo
  • Priority 12h email + WhatsApp + phone callback
Work out the price for your stores → Start 14-Day Trial

Running a larger chain, or need a custom rollout across cities? Talk to us →

1,000+ retailers trust RetailerOS Rated  4.8 / 5 by retailers GST-compliant invoices, every plan
Add-ons

Stretch your plan, don't upgrade it.

Available on Shop and Chain. Cancel any time, charged pro-rata.

Extra store locationChain plan · per store, per month ₹3,499
Extra staff loginonly if one store needs more than 3 ₹499
Extra bills250-bill pack · for festival spikes ₹499
Extra WhatsApp messages500-message pack ₹249
Extra storage10 GB, per month ₹149
Dedicated WhatsApp numberyour own WABA number ₹1,499
Claim recovery, done for youwe file your scheme & warranty claims ₹2,499
Questions & Answers

Before you decide.

  1. Q1

    Are taxes included in these prices?

    All listed prices exclude 18% GST per Indian regulations. Every invoice shows base price and GST clearly, ready to file.

  2. Q2

    Can I cancel any time?

    Yes — from your account settings, any time. Your plan stays active until the end of the billing period. No charge for the next cycle.

  3. Q3

    Can I switch plans mid-cycle?

    Upgrades take effect immediately and we pro-rate the difference. Downgrades take effect at the start of your next billing period.

  4. Q4

    What if I exceed my plan's bill limit?

    We won't block your billing. You'll see a friendly prompt to upgrade or buy add-ons. No surprise overage charges.

  5. Q5

    Do you offer refunds?

    Quarterly and annual plans get a pro-rated refund within the first 30 days, no questions asked. Email us from your registered address.

  6. Q6

    What happens after the 14-day trial?

    Add a payment method to continue on the paid plan, or your account drops to Free. Either way, your data stays intact.

What "connected" actually means

One bill. Five updates. Zero data entry.

Ring up a sale on the Sales Desk. Watch what RetailerOS does in the next four hundred milliseconds — without anyone asking it to.

Inventory
−1 iPhone 15 Pro · IMEI 358240·••·12 marked sold
Schemes
Vivo trade-in cashback ₹1,200 applied · auto-claim queued
Khaata
Ramesh's ledger updated · ₹0 due
WhatsApp
Receipt delivered +91 98••• 6743 · 0.4s
Reports
Today: ₹13.3L · 21 bills · +14% w/w

All five updates land in 0.4 seconds. No one has to ask.

See it run on your counter in 10 minutes.

Free forever — up to 50 bills/month. No card. No setup call required.

Why retailers switch

What changes, in their words.

11 hours

saved every week

We used to lose two hours every evening just matching IMEIs to invoices. Now I close the day and it's already done.
Suresh Patel, Patel Telecom, Surat Suresh Patel Patel Telecom · Surat, GJ · 2 counters

100%

delivered, 9 months running

My customers used to chase me on WhatsApp asking for old bills. Now they get one the moment they pay — and I never hear about it again.
Rakesh Verma, Galaxy Mobile World, Lucknow Rakesh Verma Galaxy Mobile World · Lucknow, UP · 1 counter

₹2.1 Cr

billed every month

Schemes used to be a separate Excel sheet I'd reconcile every Sunday. RetailerOS just keeps the cashback claims queued and ready.
Mohammed Iqbal, Iqbal Mobile House, Hyderabad Mohammed Iqbal Iqbal Mobile House · Hyderabad, TG · 4 counters
Ready when you are

Take the busywork off your counter.
Keep the customers.

Free forever, up to 50 bills/month. No card. Set up your first counter in under 10 minutes — we'll bring your inventory and khaata over for you.

No card required Hindi support Migrate from Tally / Vyapar / spreadsheets